Terms of service

Last updated: April 2026

Welcome to ZevaPet. By accessing or purchasing from zevapet.com, you agree to the following Terms of Service. Please read them carefully before using our website.


1. Overview

This website is operated by ZevaPet. Throughout the site, the terms “we,” “us,” and “our” refer to ZevaPet. By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.

If you do not agree to these terms, you may not access the website or use any services.


2. Online Store Terms

By using this site, you confirm that:

  • You are at least 18 years old

  • You will not use our products for any illegal or unauthorized purpose

  • You will not transmit any harmful code, malware, or disruptive content

Violation of these terms will result in immediate termination of your access to the Service.


3. Products and Fulfillment

ZevaPet partners with third‑party fulfillment providers, including Amazon, to ship products quickly and reliably.

By purchasing from our store, you acknowledge that:

  • Your order may be fulfilled and shipped by Amazon or another third‑party logistics provider

  • Packaging may differ from what is shown on our website

  • Inventory availability is subject to our fulfillment partners

We reserve the right to limit quantities or discontinue products at any time.


4. Accuracy of Information

We make every effort to ensure product descriptions, pricing, and availability are accurate. However, errors may occur.

We reserve the right to:

  • Correct errors or omissions

  • Update information

  • Cancel orders if information was inaccurate at the time of purchase

We are not obligated to update information except as required by law.


5. Pricing and Payments

All prices are listed in USD unless otherwise stated.

We reserve the right to:

  • Change prices without notice

  • Modify or discontinue products

  • Limit or refuse orders at our discretion

If we cancel an order, we will notify you and issue a refund.


6. Shipping

Shipping times are estimates and may vary due to carrier delays, weather, or fulfillment partner processing times.

Once an order has shipped, we cannot modify the address or intercept the package.


7. Returns and Refunds

All returns follow the guidelines of our fulfillment partner, Amazon.

By purchasing from ZevaPet, you agree to our full Return & Refund Policy, which includes:

  • A 30‑day return window

  • Eligibility requirements

  • Non‑returnable items

  • Return shipping rules

  • Refund timing

  • Instructions for submitting a return request

Some returns must be sent directly to Amazon’s designated return center. We will provide the correct return address after reviewing your request.


8. Third‑Party Tools and Services

We may provide access to third‑party tools or services (such as Amazon tracking, review apps, or analytics tools).

You acknowledge that:

  • We provide access “as is” without warranties

  • We are not responsible for third‑party errors or service interruptions

  • Your use of third‑party tools is at your own risk


9. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.


10. Prohibited Uses

You may not use the site or its content:

  • For unlawful purposes

  • To violate regulations or laws

  • To infringe on intellectual property

  • To harass, abuse, or harm others

  • To upload viruses or malicious code

  • To interfere with security features

Violation may result in termination of your access.


11. Disclaimer of Warranties

We do not guarantee that:

  • The service will be uninterrupted or error‑free

  • The results from using the service will be accurate or reliable

  • Products will meet your expectations

All products and services are provided “as is” and “as available” without warranties of any kind.


12. Limitation of Liability

ZevaPet is not liable for:

  • Indirect, incidental, or consequential damages

  • Loss of data, revenue, or profits

  • Issues caused by third‑party fulfillment partners

  • Delays or failures outside our control

Our maximum liability is limited to the amount you paid for the product.


13. Indemnification

You agree to indemnify and hold ZevaPet harmless from any claims arising from your use of the Service or violation of these Terms.


14. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes take effect immediately upon posting to this page.

Your continued use of the site constitutes acceptance of the updated Terms.


15. Contact Information

For questions about these Terms, contact us at: